Terms of Service

These Terms of Service (“Terms”) are a binding contract between SAG LLC, a Minnesota limited liability company (“SAG,” “DealsOps,” “we,” “us”), and the business or individual that creates an account or uses the Service (“Customer,” “you”).

The Service is the DealsOps application and related sites at https://www.dealsops.com. It is a paid B2B sales operating tool. It is not a law firm, not a guaranteed mailbox, not a consumer product, and not a promise of meetings or revenue.

By creating an account, clicking accept, paying, or using the Service, you agree to these Terms and to the Privacy Policy. If you accept for a company, you represent that you have authority to bind it.

What we provide

We grant you a limited, non-exclusive, non-transferable, revocable right to use the Service during a paid subscription for your internal B2B sales operations.

You may describe an offer, build or import lists from allowed sources, draft outreach, require human approval, schedule sends, log LinkedIn tasks, classify replies, book meetings through your calendar link, and move deals in a pipeline.

We do not: scrape LinkedIn; license Sales Navigator to you; invent facts about a person; submit government bids for you; guarantee deliverability, replies, or closed deals; or give legal, tax, or compliance advice.

Demo, preview, and sandbox organizations may have live sending turned off. That is intentional.

Accounts, seats, workspaces

Provide accurate information. You are responsible for every person who uses a seat you pay for, including contractors.

Roles: Owner, Admin, SDR. Plan seat caps apply. Extra seats are billed at the posted rate.

Do not share one login across unrelated companies. Keep credentials confidential. Notify us of unauthorized access.

Fees; no free plan; no trial

Plans and prices are as shown at checkout or on a signed order form (Studio, Professional, Scale, Enterprise).

There is no free plan and no self-serve trial. A demo organization, if we create one, is not a paid license and must not send live mail unless we expressly enable it.

Fees are billed in advance through Stripe or by invoice. You authorize charges for the plan, extra seats, and add-on packs you select. Unless the law requires otherwise or an order form says otherwise, fees are non-refundable.

We may suspend access for failed payment after notice. Taxes may apply.

Customer Data; you own your lists

“Customer Data” means everything you or your users put into or generate in the Service: offers, strategies, contacts, sequences, emails, Loom links, notes, files, and pipeline fields.

You own Customer Data. You grant SAG only the license needed to host, process, display, back up, and secure that data to run the Service, to prevent abuse, and to comply with law.

You represent that you have a lawful right to use every name, email, and phone number you load; that public-sector contacts are published work contacts with a source you can show; and that you will not upload scraped LinkedIn data, unofficial employee dumps, or guessed personal facts presented as true.

You are the sender — not SAG

You, not SAG, are the sole sender, originator, and person initiating every message, task, post draft, and booking request that leaves the Service.

Recipients are your contacts. SAG does not choose them, does not obtain their consent for you, and does not control what they do after they receive a message, click a link, book time, or reply.

Human approval, scheduling, AI drafts, and templates do not make SAG the author or the sender.

You are solely responsible for CAN-SPAM, CASL, GDPR outreach rules, TCPA, state commercial-email and call laws, platform rules (Google, Microsoft, LinkedIn, Apollo, Instantly, Smartlead), unsubscribe and suppression, and the physical mailing address shown on commercial email. We provide fields. You must complete them before live send.

What SAG is not liable for

To the maximum extent permitted by law, SAG LLC and its members, officers, employees, and contractors are not liable to you, to any user, to any recipient, or to any other person for:

• Content you write, approve, schedule, or send;
• Lists you import or accept;
• Missing unsubscribe, bad address data, or spam complaints;
• A recipient’s reply, complaint, lawsuit, chargeback, or public post;
• What a recipient does with a booking link, file, or offer page;
• Lost deals, lost pipeline, blocked inboxes, or domain reputation;
• Misuse of the Service by anyone using your seats;
• Acts or omissions of Google, Microsoft, Stripe, LinkedIn, Apollo, Calendly, Cal.com, Loom, or any other third party;
• AI output that you fail to verify;
• Downtime, bugs, or delayed jobs, except as a signed order form may state.

A provider ban of your mailbox or domain is between you and that provider.

Acceptable use

You will not: violate anti-spam, privacy, export, or marketing law; scrape LinkedIn or any site in violation of its terms; share another party’s Navigator, Apollo, or inbox credentials; send threats, harassment, or deceptive claims; invent awards, revenue figures, or security certifications; bypass approval, live-send blocks, or plan quotas; attack, overload, or reverse engineer the Service except as law allows; use the Service to target children; claim SOC 2, FedRAMP, a BAA, or similar unless we have signed that exhibit.

Public-sector contacts without a recorded source URL must not be live-sent. We may freeze sending or close the account for violation.

AI features

Scores, ICP briefs, sequences, and social drafts are suggestions. You must review first-touch email before send. Do not treat model output as a verified fact about a living person.

Third-party tools

Optional connections are your choice and subject to those vendors’ terms. “Not connected” means no live key. You must bring your own LinkedIn Sales Navigator license. We do not scrape.

Privacy

The Privacy Policy applies. For account and billing data about you, SAG is the controller. For contact lists you load, you are the controller and SAG is the processor.

Confidentiality

Each party will protect the other’s non-public information with reasonable care and use it only to perform these Terms.

Intellectual property

SAG owns the Service, software, and the DealsOps name and marks. You receive no ownership. You may not copy the product. Feedback may be used by SAG without payment.

Disclaimer

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” SAG DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. SAG DOES NOT WARRANT UNINTERRUPTED SERVICE, ANY DELIVERABILITY RATE, OR ANY SALES RESULT. SAG DOES NOT CONTROL RECIPIENTS AND IS NOT RESPONSIBLE FOR THEIR ACTS.

Indemnity

You will defend, indemnify, and hold harmless SAG LLC and its members, officers, employees, and contractors against any claim, demand, loss, fine, or cost (including reasonable attorneys’ fees) arising out of:

• Customer Data and any outbound, task, or social content;
• use of the Service by you or your users;
• any recipient, regulator, or platform action about your outreach or lists;
• your breach of law or these Terms;
• your third-party accounts and integrations.

SAG may control the defense at your cost if SAG is named. You will not settle a claim that admits fault by SAG without written consent.

Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SAG WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST PIPELINE, LOST DATA, OR LOST GOODWILL, EVEN IF ADVISED OF THE POSSIBILITY.

SAG’S TOTAL LIABILITY FOR ALL CLAIMS IN ANY ROLLING TWELVE MONTHS IS LIMITED TO THE AMOUNT YOU PAID SAG FOR THE SERVICE IN THAT PERIOD.

These limits apply in contract, tort (including negligence), strict liability, or any other theory, and whether the claimant is you, a user, a recipient, or a third party.

SAG IS NOT A JOINT SENDER AND IS NOT AN AGENT OF ANY RECIPIENT.

Nothing in these Terms limits liability that applicable law says cannot be limited.

Term and termination

These Terms last while you have an account. You may cancel in Billing or by written notice on an Enterprise order. We may suspend or terminate for non-payment, material breach, or legal risk.

After termination we may delete Customer Data on our normal cycle or return it on written request within a commercially reasonable time, except copies kept for law or backups that expire.

Government and export

Comply with U.S. export law. The Service is commercial computer software. A BAA, FedRAMP package, or CJIS addendum is not included unless we sign it.

Changes

We may update these Terms. We will post the new version and update the date. Continued use after the effective date is acceptance. If you disagree, stop using the Service.

General

Minnesota law governs, without regard to conflict-of-law rules. Venue is state or federal courts in Hennepin County, Minnesota, unless an order form says otherwise.

If one clause fails, the rest remains. These Terms, the Privacy Policy, and any order form are the entire agreement. Waiver must be in writing.

Notices to SAG

legal@sagintelligence.com

SAG LLC, 11670 Fountains Dr Suite 200, Maple Grove, MN 55369